While in New York last month I took a call from a good customer who had a broken drain snake which, of course, he wished to have fixed. I told him I'd have me brother Phil pick it up.
After the call I texted me brother, 'Go pick up a machine for repair please'.
A minute later he replied, "Okay. Pick up what and from who?"
I suppose he would need to know that. I still wrote him up for being impertinent though.
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