Labor Day weekend saw me and my sons in Philadelphia watching the Phillies, followed by sightseeing the next day. Naturally, knowing the kinds of cars I drive (me Grandpa Joe would be proud) I decided that I would rent a car for the trip. When time is critical, well, even I play safe. He'd snort at that.
When I picked up the car I informed the management I'd be driving several hundred miles on toll roads. "We'll just put the fares on the credit card we have on file for you if that's all right, Mr. Cosgriff." Sure. It's about the most convenient way to handle it.
Yesterday I got an email assuring me they had succeeded in that task. There were $72.10 in tolls from the Pennsylvania Turnpike charged to my card. Oh, and did we mention the $4.95 convenience fee?
Really? Look, I'm as capitalist as they come (guns don't make America great, the free market does) but after I paid you $552 for the actual car rental you ding me five bucks for charging another $72.10 to my card? How, um, ah, er, convenient. For you. How long did that action take, ten seconds of AI?
I think they do it because it's virtually all profit for them and too low for me to fight. What, I'm going to get a lawyer to battle such a paltry amount?
If money were no object, I would in fact. Just to thank them for their convenience.
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