Monday, March 6, 2017

Hearing what they want

And other things about customers...
They always round down. Always.
"How much is that part, Cosgriff?"
"Thirty-three dollars."
"Okay, thirty dollars." No, thirty three. And then remember there's sales tax, doofus.
Then there are the ones who believe inflation is almost a daily event with my prices. They ask things like, "How much is that part, Cosgriff?"
"Thirty-three dollars."
"Wow. They done gone up since last week." No, they haven't. That part has been $33 bucks since 2012. If you paid more than that last week, you bought it from someone but me.
Then there are ones who haven't bought a cable in a couple of decades. "How much is that cable, Cosgriff?"
"$49.30."
"What? Last time I paid $33 dollars!" I don't doubt you did: in 1989.
Ah, customers.









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