Laying the money down

They're always in a hurry until it's time to lay the money down. That's an old saw of me Pops, and it holds true as much now as whenever he first said it. Yet it still amazes me that it happens, that people will hold off on paying for things which, theoretically at least, pay for their living, their food and trucks and houses and such.

For larger projects and orders, except from well established customers, we get significant down payments. Even then, with as much as half down, we'll have folks leave things hanging for weeks, or even months. Yet there are repairs which we simply do and trust that they guy will return. Generally that involves things which we can easily sell to someone else if it comes down to it.

A good example is repaired sectional drain cables. If a fella doesn't return after awhile we just sell them. I won't bore you with the details, but we can make it up to the original customer if it comes down to it. Why, I would even honor our oldest obligation on that count.

We have a man, whom I won't name even though you wouldn't know him and he won't see this, whom we owe six cables from 1983. We called him several times back then until the old man decided it was no longer worth his trouble. Yet if he comes in today I will give him the cables he's owed. I will even sell them to him at the price we charged back then, nine bucks a cable (they're $35 each now) just for the novelty of it. And out of an odd respect for the chutzpah it would take to try and claim them 38 years later.

Hey, it may even make good PR, right?