Say What?

I spent about ten minutes on the phone yesterday, rescheduling a routine checkup with my geriatric specialist. Geriatric specialist? In simpler terms, an old guy doctor. 

The ten minute wait was all right. Indeed it was less than I expected. A couple of times a voice broke in offering a call back (without losing my place in the queue) rather than further time on hold. I didn't want to risk that. With my luck, as I was using my business phone as a personal line (I'm the boss, I can do it) I feared being caught on another call. 

What concerned me was hearing what I thought I must have heard wrong, but sure sounded right. The disembodied computer voice said, "If you would like to continue to hold, we will take your call when it is convenient to us."

They meant, in the order it was received. They must have, right? It would be pretty blatant to say what I thought they said, the old saying the quiet part out loud. I'm sure I heard it wrong.

So while I'm at it, perhaps I should make an appointment for a hearing aid too.