I've took to the habit of sending myself texts when I want to remember something. Then, if I don't forget, I can see them later to remind me of whatever is in question.
Yesterday I took a call from a customer, I'll call him Cloyce just to give him a name, who wanted what's called a drop head fitting for his snake cable. I dutifully texted myself that information and went about my business.
This morning I checked my texts. Rather than one saying, Cloyce drop head, I had sent myself the message, Cloyce drop dead.
I mean, we've had our issues, but nothing that serious...

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