Monday, January 13, 2020
Picking up women at Church
Tuesday, March 5, 2019
Cloyce confusion
A customer, I'll call him Cloyce just to give him a name, called and asked if his machine was ready. I told him sorry, but the news was pretty bad. He needed a motor, and was looking at $600 parts and labor.
There was stunned silence on the other end of the phone. Eventually Cloyce said, "But Marty, I brought it in for you to weld a broken handle." And he did. It was a different Cloyce who needed a motor replacement. When I saw Cloyce's name appear on my phone, I assumed it was that Cloyce.
I did laugh out loud as I apologized profusely for the confusion. Once I explained it Cloyce the first laughed too, although I could tell it was more a laugh of nervous relief. He was pleased, very pleased indeed after initially hearing he had to have a motor, with a $35 weld job.
When I hung up I added his last name to his number on my contact list. I then called the other Cloyce with his bad news. He didn't think it was funny, but took in stride and is having me install the new motor anyway.
Thursday, October 19, 2017
I'm not who you think I am
Last week I found myself needing a valve stem for an old sink. When I say old, I mean sixty to seventy years, if not more. Fortunately I knew where to go for the stem. There's a place called Tenny's Plumbing in Hazel Park, and they specialize in old, hard to get parts. They've helped me before, and I highly recommend them.
And they did have the part I needed. But before paying, I had to take a call, so I stepped back from the counter and dealt with it.
When I apologized and returned to the counter Mr. Tenny was there. He looked at me and asked, "You're Cosgriff, right? Bill Cosgriff?"
"No, he was my dad. He passed away a couple years ago," I answered.
He coughed and said, "Sorry to hear that. But Cosgriff was a black guy, wasn't he?"
"No," I replied.
"But he had two black guys working for him?" Mr. Tenny pressed.
"No. Just my brother and I."
He studied me more closely and ventured, "Your shop is across from Murray-Wright High School, on Rosa Parks. Just after a green house, back from the street."
"That's right," I said.
Tenny just kinda shook his head and said, "But Cosgriff was a black guy. He had black guys working for him."
"I'm afraid not," I responded. I even showed him my license, just so he'd know I was me. He then shrugged his shoulders, and I paid for the valve stem and left. It was all on good terms, and he just seemed to have a mental block about it.
And I think he still thinks we're black guys. Ah well. No harm no foul, right?
Monday, April 4, 2016
Mistaken Identity
Last week I found myself needing a valve stem for an old sink. When I say old, I mean sixty to seventy years, if not more. Fortunately I knew where to go for the stem. There's a place called Tenny's Plumbing in Hazel Park, and they specialize in old, hard to get parts. They've helped me before, and I highly recommend them.
And they did have the part I needed. But before paying, I had to take a call, so I stepped back from the counter and dealt with it.
When I apologized and returned to the counter Mr. Tenny was there. He looked at me and asked, "You're Cosgriff, right? Bill Cosgriff?"
"No, he was my dad. He passed away a couple years ago," I answered.
He coughed and said, "Sorry to hear that. But Cosgriff was a black guy, wasn't he?"
"No," I replied.
"But he had two black guys working for him?" Mr. Tenny pressed.
"No. Just my brother and I."
He studied me more closely and ventured, "Your shop is across from Murray-Wright High School, on Rosa Parks. Just after a green house, back from the street."
"That's right," I said.
Tenny just kinda shook his head and said, "But Cosgriff was a black guy. He had black guys working for him."
"I'm afraid not," I responded. I even showed him my license, just so he'd know I was me. He then shrugged his shoulders, and I paid for the valve stem and left. It was all on good terms, and he just seemed to have a mental block about it.
And I think he still thinks we're black guys. Ah well. No harm no foul, right?
