Universally Nonuniversal

I'm pretty good at holding my temper. But damn, that can be a challenge some days.

I spoke to a customer yesterday, I'll call him Cloyce just to give him a name, who wanted to come by and have one of those 'universal' foot pedals installed on his machine. A foot pedal is a common way to activate your drain snake.

"There is no universal foot pedal, Cloyce," I informed him. "There is no one style of foot pedal which works on every drain snake out there. But you can bring your machine down and I'll see what I can do."

"Oh no, Cosgriff, I'm holding one of those universal foot pedals in my hand right now. I just need you to install it."

This is a prime example of where I have trouble holding my temper. Truth be told, I want to lose it in situations like that. Still, you know, maturity and crap. "You can bring it with you Cloyce, and there is some interchangeability among foot pedals. But until I see it I can't promise you I can install it, at least not right away," I replied.

"You'll figure out something Cosgriff." Well, I ought not have to figure something out if it's universal, Cloyce.

His pedal didn't work on his machine without my having to change the air diaphragm switch which it was supposed to engage with. But that's universal parts for ya, Cloyce.