One wonders what people sometimes think even though one doesn't actually want to wonder about it, because there are times where all you can do is scratch your head.
A customer brought a large drain machine into the old barn for repair. "I think I burned it out, Cosgriff. Do have an idea what it will cost me?"
This particular machine had all the cords cut off at the reverse switch box attached to the motor. "Not really, without going over it. But where are the cords?" I asked.
"I was trying to fix it myself," he replied sheepishly, "and threw them away."
You threw them away? I thought in silence. "Well, a complete rewire is $175, so you'll need at least that if I can get it running. So whatever getting the problem fixed costs, $175 will be added on if you approve the repair."
"So we're starting at $175?" he demanded in shock. Yes, but you tossed the cords, I again thought quietly.
I sighed. "No charge at all if you don't approve the fix. I'm simply explaining that whatever the trouble is it'll be an additional $175."
The guy's shoulders dropped. "I guess I shouldn't have thrown them out."
I guess not. Why did you even think that was a good idea?
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